Cancellation
Our Cancellation Policy was last updated on January 26th, 2024.
Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 48 hours notice.
Our Policy:
Cancellations made 48 hours or more in advance of the appointment date will receive a 100% refund. We kindly request understanding as this allows us to accommodate other clients and manage our schedule effectively. Cancellations made within 24 hours will receive a 50% refund, and cancellations made within 12 hours will not receive a refund.
If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.
In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.
Booking Policies
Convenience Charge
For added convenience, opt for our 'Home Service' add-on during booking for expert services delivered to your doorstep, with a small Convenience Charge contributing to the comfort of your chosen location.
Service Coverage Areas
Explore beauty in the comfort of your home! Our services cover Terrebonne, Montreal, Laval, and Mascouche. Live outside these areas? Reach out to us, and we'll strive to bring our beauty treatments to your location.
Booking Fee
To secure your preferred appointment, a minimum booking fee of $50 is required, We accept payments through cash, credit cards, and electronic transfers for your convenience.
Cancellations
Cancellations made 48 hours or more before the appointment receive a full refund. Within 24 hours, a 50% refund is applicable, and cancellations within 12 hours receive no refund. Thank you for understanding and we look forward to serving you soon.
Minimum Deposit
Payment for half of the service must be made within two hours of scheduling in order to guarantee your appointment. If the payment is not made in the allocated time, your appointment will be canceled. When making the final payment, the amount of the paid deposit will be subtracted from the total service amount.
Let It Grow: Hair Length
Optimal hair length for waxing is about a quarter to half an inch, similar to the size of a grain of rice. Too short may make waxing less effective, while too long may result in discomfort during the process. Aim for the perfect length to ensure a smooth and comfortable waxing experience.